This Web Site is published and maintained by Tokyo Chuo Auction (Hong Kong) Co.,Ltd. The Privacy Policy governs your use of this Web Site on which it is posted. The information contained on this website is for general information only and is provided on an “as is” basis without warranty of any kind and may be changed at any time without prior notice.
In this policy, the “Group” means the Company and its related company in Tokyo, Tokyo Chuo Auction, its representative offices and/or affiliates, wherever situated. Affiliates include subsidiaries, representative offices and affiliates of the Company’s group related company, wherever situated. The Group is collectively referred to in this Privacy Policy as “Tokyo Chuo Auction” , “ we”, “us”, “our”.
Customer confidentiality is our priority and we do, at all times, observe all the applicable law including Personal Data (Privacy) Ordinance in collecting, maintaining and using clients’ data. The purpose of this Privacy Policy is to establish the policies and practices of Tokyo Chuo Auction towards the Group/Company’s commitment in protecting personal data privacy in accordance with the provisions of the Personal Data (Privacy) Ordinance. For details, please refer to the measures below.
By visiting this website, the viewer agrees to be bound by the content of this disclaimer as it may be amended by the Company from time to time and posted on this website.
Collection of Data
Personal information is collected from users of our Web Site by the Company including the name; title; home and/or business address; email address; home and/or business telephone; fax number; interests, marketing preferences, etc will be collected for a purpose related to an auction for verification of your identity or for notification of our news and activities related to our business;
This information will be collected when you fill in forms on our website, complete surveys, submit a comment or question to us using a “contact us” or send us an e-mail, or any information given in hard copy form or by any other means providing;
Your information may also be collected at our Sale. We use this information to communicate with you about our schedules of events including sale preview, sales, sale related products and services as well as for other marketing and customer service purposes.
Your personal information will be requested when you are registering interest, transacting with us, subscribing to our services or for newsletters or requesting information;
Correspondence or other contacts you may have with us;
Any communications by telephone, in person or by any other means relating to those transactions.
The information you provide to us will be used for processing transactions related to auction, verifying your identity, internal data processing but may also be used for sending newsletters. As a service to you, you may also use this information to customize the content we offer on www.chuo-auction.com.hk.
We will record the pages visited by viewers to www.chuo-auction.com.hk. The aggregate information about the number and types of visitors will be used by the Company for statistical purpose.
Use of Data
Tokyo Chuo Auction will collect, record, keep and use your personal data for business activities of the Group. The purposes for which the personal data will be used as follows but not limited to:
- Communicating with you about products, services, companies, sales and events that you request from us or which we believe might interest you. This could include but is not limited to auctions and private sales.
- Sending newsletters and notifying you when e-catalogues are available for viewing;
- Notifying you about changes in our products and services;
- Updating you about our sale schedule and a sale or a lot for sale;
- Carrying out our obligations arising from any contracts entered into between you and us;
- Sending you notices about, or invitations to upcoming sales and events in the collecting area in which you’ve made a purchase;
- Researching, customer profiling and segmentation;
- Maintaining internal record keeping.
- Facilitating the daily operation of the Group;
- Marketing services, products and other subjects;
- Sharing information among our companies in the Tokyo Chuo Auction’s Group.
You may be contacted for the above purposes by email, telephone call, text or SMS messaging and other means.
You may be able to sign up on this web site to receive electronic newsletters and marketing emails from Tokyo Chuo Auction, including new ideas, special events and event information. To sign up, we may ask you for information such as your name, email address, postal address, telephone number, age, gender, preferences on sale lots, email and reading habit. We use this information to send you communications about our products and services, invitations to previews, sales, special events in Asia Pacific countries, and notices of e-catalogues availability. We also use this information to tailor our newsletters to reflect your preferences.
Retention of Data
The personal data and information provided by clients will be kept on our systems for as long as is necessary for the relevant activities.
Disclosure of Personal Data
We will not sell, lease or share your personal data with other parties outside the Group of Tokyo Chuo Auction, unless otherwise stated herein.
Agents or Contractors of Tokyo Chuo Auction
We may use third party partners to help operate our Web Site and deliver our products and services, and may, when necessary to do so, share your certain personal data with agents or contractors of the Group of Tokyo Chuo Auction to enable us to process transactions, administer events or communicate with you. These agents or contractors are obligated to protect the security and confidentiality of your information and will not use the information for any other purpose than to carry out the services they perform for Tokyo Chuo Auction.
Anti-Money Laundering and Regulatory Authorities
In compliance with any AML obligations, requirements, policies, procedures, measures or arrangements for sharing data and information within the Group and/or any other use of data and information in accordance with any group-wide programmes for compliance with sanctions or prevention or detection of money laundering, terrorist or other unlawful activities .
We will disclose certain information about you to regulatory authorities and to appropriate agencies as is required by law for conducting anti-money laundering and trade sanction checks and to assist with fraud prevention.
Legal Disclosures
We may disclose your personal information to government authorities or law enforcement authorities when we believe such disclosure is required by law; and if we are required to do so by a valid Court Order; or if it becomes necessary to protect the rights or property of the Company.
Security of Personal Data
The personal data and information provided to the Company are secured with restricted access by authorized personnel.
Third-Party Websites
When you are on our Web Site you may have the opportunity to visit, or link to, other sites which are not operated by Tokyo Chuo Auction. The information you provide us will not be transmitted to other website other than within our Group’s. These third-party sites may collect Personal Information about you and we are not responsible for the information practices of these sites.
Contacting you
In order to contact you with marketing information about our events and sales schedule, e-catalogues, lots for sales and services, we may contact you by email, text, SMS or any other messaging service, telephone, fax and by post. You have the right to request us stopping to process your personal data for marketing purposes. You will have a clearly marked unsubscribe option at the bottom of our marketing emails to ask us not to process your data for future mailing. Also, you may send an email to info@chuo-auction.com.hk at any time asking us to remove your name from our mailing lists.
Changes to this Privacy Policy
The contents of this statement may be amended from time to time. Tokyo Chuo Auction reserves the right to change or update this Privacy Policy and any of our privacy practices at any time. If there’s any updated policy on this page and such changes will be effective immediately and without further notice. Please approach the Company and/or visit the Company’s site regularly for the Company’s latest privacy policy. Under certain circumstances, we may also elect to notify you of changes or updates to our Privacy Policy by additional means, such as posting a notice on the Web Site, or through email.
Contact
If you have any questions or comments regarding our privacy practices, you may contact us by:
Calling us at: +852 2805 9016
Or email us at: info@chuo-auction.com.hk
Thank you for visiting our Site.
Dec 30, 2016
